Q: What should i do if the led strip can not light up?
A: 1. Check if the adapter work.
2. Please confirm you have aligned the arrow on the led strip end port and the white controller cord
3. Try to connect the different end of the led strip.
4. Other question please contact our customer service.
Q: Does the led strip have white light?
A: We sell two kind of led strip, 2835 RGB led strip do not have white light. 5050 RGB led strip have white light.
Q: Could i put the led strip in the water or outdoor?
A: The led strip only reach IP20/IP65. can not put in water or for outdoor use.
• Package: Anti-Static Plastic Bag
• Material: FPCB
• Exterior Color: White/ Warm white/ RGB（NO White light）
• Input Voltage(V): DC12V
• Beam Angle: 120°
• Lifetime: 50,000 hours
• Light Source: LED RGB 2835 SMD 270pcs/5M
• Working Voltage:DC5V-28V
• Output Channel: RGB channel
• Output current: 4A
• Connecting method: common anode
• Dimension: 52mm * 22mm *9mm
• Remote distance:10-20meters.
• Software: Android system(at least 2.3 version with wifi function) or IOS system.
• Connect way: connect with RGB led strip.
• Max supported by 20m led strip
- White: 5meter Led Strip + 1* DC Connector + 1* Power Adapter
- Warm White: 5meter Led Strip + 1* DC Connector + 1* Power Adapter
- RGB-3Keys Controller: 5meter RBG Led Strip + 1*3Keys Mini Controller + 1* Power Adapter
- RGB-IR Controller: 5meter RBG Led Strip + 1*IR Rmote Controller (no battery)+ 1* Power Adapter
RGB-Wifi Controller: 5meter RBG Led Strip + 1*Wifi Rmote Controller (no battery)
+ 1* Power Adapter
All the models include the adapter. we will select the Adapter for you according to you country